Q1: What should I do if an employee forgets their password and can't log in?
A: On the login page, click "Forgot Password" and reset it via the bound mobile phone number or email address. Administrators can also reset passwords for employees in the background.
Q2: How can I make up for the annual leave of an employee for the previous year?
A: HR specialists can access the employee's vacation account and make "manual adjustments" to enter additional vacations.
Q3: How to handle abnormal attendance data (such as missed clock-in)?
A: Employees can submit a "card replacement application" through the self-service platform. After approval by the direct manager or HR, the system will update the attendance record.